Refund policy

Disclaimer
Items sold by Alkoto Concepts may not be legal for street use in all regions, provinces and/or states. It is the buyer’s responsibility to comply with applicable laws. All products are intended for off-highway uses only, and should be used for their intended purposes only.

Alkoto Concepts is not responsible or liable for any damages or possible injuries incurred upon possible accidents due to driver error, incorrect installations, bad judgment, or act of nature/God. Alkoto Concepts does not take responsibility over buyer installation, modification, and unusual stress of the products. The buyer assumes all responsibilities for determining the suitability of the products. Alkoto Concepts is not responsible for any damages incurred either directly or indirectly on the vehicles or operators/passengers within the vehicles.

Pre-Orders
All pre-order deposits are non-refundable. Once the pre-order product enters production, the remaining balance is due to continue. Production of the order will not continue until the remaining balance is paid. 

Refund/Cancellation
All of our products are through a made to order basis. No items are regularly stocked which means once your order is placed, the order cannot be refunded. This entails that orders are non-refundable and all sales are final. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right. 

Installation
All products from Alkoto Concepts require professional installation. Buyer understands that some products may require modifications for correct fitment. Minor adjustments may be necessary as part of the normal installation process.

Alkoto Concepts has made serious efforts to produce all its aftermarket products to fit the original factory vehicles as closely as possible. However, there may be minor chassis differences even between the same model of car and some occasional prepping may be necessary for an ideal fit. The buyer needs to perform these steps to his/her satisfaction before installation.

Contingencies 
Alkoto Concepts shall not be liable for any failures to produce product to buyer when the cause of such failure is the result of the forces of nature, labor disputes, supplies or material shortage, acts of local, state, national, civil, or other authorities or public agencies; utility or communication failures, accidents, strikes, transportation problems, or any act or cause that does not normally occur in the ordinary course of Alkoto Concepts' business.

All parts shall remain the property of Alkoto Concepts until paid in full.

All prices and specifications are subject to change without notice.